Question 1

How do I book a flight?

Accepted Answer

Enter origin, destination and dates in the search form, choose a flight, fill in passenger details, and complete payment to confirm the booking.

Question 2

How can I cancel a booking?

Accepted Answer

You can request a cancellation from My trips in your account. Deadlines and fees follow the airline rules for that ticket.

Question 3

Can I change a booking after it is confirmed?

Accepted Answer

Date, route or name changes depend on the airline. If a change is allowed, a fare difference or fee may apply.

Question 4

Where can I see my e-ticket?

Accepted Answer

After the ticket is issued, it is available in your account under trips and tickets, where you can view or print it.

Question 5

What payment methods are available?

Accepted Answer

You can pay via bank gateway or your account wallet balance. Available options appear at checkout.

Question 6

Is my personal data safe?

Accepted Answer

We store the details needed to complete a booking and process payments through the bank gateway. See the Privacy Policy for more.

Question 7

Can I change a passenger's name?

Accepted Answer

This depends on the airline. Some tickets allow a name correction and others do not.

Question 8

What if something goes wrong?

Accepted Answer

Sign in and send a support request from your account. Booking details stay available under My trips.

Question 9

Do I need an account to book?

Accepted Answer

Yes. You need to sign in to complete payment and manage your booking.

Question 10

Does it work on mobile?

Accepted Answer

Yes. Search, booking and your account work on phones, tablets and computers.

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